Sketching User Experiences: The Workbook
Saul Greenberg & Sheelagh Carpendale & Nicolai Marquardt & Bill Buxton
Letting Go of the Words: Writing Web Content That Works
Janice (ginny) Redish
Object-Oriented Analysis and Design for Information Systems: ...
Raul Sidnei Wazlawick
Data Mining: Practical Machine Learning Tools and Techniques
Ian H. Witten & Eibe Frank & Mark A. Hall
Contextual Design: Defining Customer-Centered Systems
Hugh Beyer & Karen Holtzblatt